Support

YOUR PRIVACY IS APRIORITY TO US

At easyfiling.sx(collectively “We”, “Us”, “Our or “EasyFiling”), we are committed tosafeguarding customer information on www.easyfiling.sx. Since your privacy isa priority to us, EasyFiling will not share nonpublic information about youwith third parties outside of the EasyFiling corporate family without yourconsent, except as explained in our Privacy Policy

PRIVACY POLICY

Protecting yourprivacy is important to EasyFiling. We want you to understand what informationwe may gather and how we may share it. This Privacy Policy explains EasyFiling'scollection, use, retention and security of information about you.

How We CollectInformation

Visiting our Web Site

We will not collectpersonal information about you just because you visit this site. In order toimprove the usefulness of our web site for our visitors, we automaticallycollect and maintain statistical information from our site's data logs thatconcern network traffic flow and volume. This information consists of:

 The name of the domainfrom which the visitor accesses the Internet (e.g., "a company.com";"a school.edu"; or "an agency.gov")

The Internet ProtocolAddress; and

The date and time ourwebsite is visited

Browser type

Internet serviceprovider

Referring/exit pages

Operating system

Clickstream data

This information doesnot identify individual visitors and is used to enhance and improve yourexperience on our site. No attempts are made to identify individual usersunless illegal behavior is suspected.

Mobile

When you download anduse our Services, we automatically collect information on the type of deviceyou use and operating system version. We use mobile analytics software to allowus to better understand the functionality of our Mobile Software on your phone.This software may record information such as how often you use the application,the events that occur within the application, aggregated usage, performancedata, and where the application was downloaded from. We do not link theinformation we store within the analytics software to any personallyidentifiable information you submit within the mobile app.

Purchasing ourProducts

The purpose of thissite is to market and sell our software. As a result, you may have to provideus your personal information and/or email address. We do not share ordisseminate this information to other vendors or clients. This information iskept in strictest, secure, confidence. If you choose to purchase our productsonline, you will be asked for personal information as well as your credit cardnumber. The forms requesting this information are on a secure server. All stepsare taken to safeguard your information.

Tracking Technologies

Technologies such as:cookies, beacons, tags and scripts are used by EasyFiling and our partnersaffiliates, or analytics or service providers. For an updated list of theseproviders please contact our marketing team. These technologies are used inanalyzing trends, administering the site, tracking users’ movements around thesite and to gather demographic information about our user base as a whole. Wemay receive reports based on the use of these technologies by these companieson an individual as well as aggregated basis. We use cookies for [ourshopping cart, to remember users’ settings (e.g. language preference), forauthentication]. Users can control the use of cookies at the individualbrowser level. If you reject cookies, you may still use our site, but yourability to use some features or areas of our site may be limited.

Local Storage (HTML5)

Third parties withwhom we partner to provide certain features on our site or to displayadvertising based upon your Web browsing activity use LSOs such as HTML 5 tocollect and store information. Various browsers may offer their own managementtools for removing HTML5 LSOs.

Behavioral Advertising

We partner with athird party to either display advertising on our Web site or to manage ouradvertising on other sites. Our third party partner may use technologies suchas cookies to gather information about your activities on this site and othersites in order to provide you advertising based upon your browsing activitiesand interests. If you wish to not have this information used for the purpose ofserving you interest-based ads, you may opt-out by clicking here. Please notethis does not opt you out of being served ads. You will continue to receivegeneric ads.

Information Gathering

The information wegather, in addition to your tax return, includes:

• Credit Card including:

Cardholder's name,credit card type, credit card number, expiration date, billing address, emailaddress. Credit card data is used to complete our transactions and none of thisinformation is stored or shared with anyone else.

• Technical Assistance

User name, user ID,email address, operating system, connection, browser.

• Tell A Friend

If you choose to useour referral service to tell a friend about our site, we will ask you for yourfriend's name and email address. We will automatically send your friend aone-time email inviting him or her to visit the site. easyfiling.sx storesthis information for the sole purpose of sending this one-time email [andtracking the success of our referral program. Your friend may contact usat http://www.easyfiling.sx/optout.aspx torequest that we remove this information from our database.

 Collection and Use ofThird Party Personal Information

You may also providepersonal information about other people, such as their name, date of birth andgender. This information is only used for the sole purpose of completing yourrequest or for whatever reason it may have been provided

Newsletters

We will use your nameand email address to send newsletters to you. Out of respect for your privacy,we provide you a way to unsubscribe.

Sharing Information

We will share yourpersonal information with third parties only in the ways that are described inthis privacy policy. We do not sell your personal information to third parties.

·       WithinEasyFiling Corporate Family 

We may share information about you and the products and services you havepurchased from us, among members of the EasyFiling Corporate family and ourparent company of Rhodes Financial Services, all of whom follow our PrivacyPolicy. However, this information will not be provided to third parties outsideour corporate family, except as noted below:

·       WithOur Service Providers

In some cases, we employ service providers to provide a product you order, tofulfill a service you request, or to market one of our products or services.Examples include using Web analytical software, Web beacons, deliveringdownloadable products, offering online software applications, or sendinge-mails on our behalf. While this may require us to share information, theseservice providers are strictly prohibited from using your information otherthan to act on our behalf.

·       ForLegal Reasons

We may be required to provide information about you to third parties outside ofthe EasyFiling corporate family without your consent as provided by law, suchas, to respond to a subpoena or court order, judicial process or bankruptcyproceedings, regulatory authorities, to protect against fraud.

·       InCase of Sale of Company

Your information may be transferred in connection with a proposed or actualsale, merger, or transfer of all or a portion of a business or operating unit.You will be notified via email and/or a prominent notice on our Web site of anychange in ownership or uses of your personal information, as well as anychoices you may have regarding your personal information.

Testimonials

We post customertestimonials on our web site, which may contain personal information such asthe customer's name. We do obtain the customer's consent prior to posting thetestimonial to post their name along with their testimonial. If you wish toupdate or delete your testimonial, you can contact us at support@easyfiling.sx.

Social Media Widgets

Our Web site includesSocial Media Features, such as the Facebook Like button [and Widgets, such asthe Share this button or interactive mini-programs that run on our site]. TheseFeatures may collect your IP address, which page you are visiting on our site,and may set a cookie to enable the Feature to function properly. Social MediaFeatures and Widgets are either hosted by a third party or hosted directly onour Site. Your interactions with these Features are governed by the privacypolicy of the company providing it.

Push Notification

We will send you pushnotifications if you opt-in to receive them to announce special deals and tosend you your itinerary. You may opt-out of receiving these at any time bygoing to the phone settings and turning them off.

Our Former Customers

Even if you are nolonger a EasyFiling customer, our Privacy Policy will continue to apply to you.

Our Security Practicesand Information Accuracy

EasyFiling understandsthe importance of protecting customer information. EasyFiling adheres toregulatory, security, and privacy standards applicable to the tax preparationindustry. EasyFiling’s web-based and desktop applications have a proven recordof securing Taxpayer information by utilizing a variety of security relatedtechnologies including, but not limited to, firewalls, intrusion detectionsystems, web application firewalls, encryption, access controls, networkisolation, auditing systems, data classifications, and data obfuscation. Inorder to protect the data as our client enters it in the system, EasyFilingincorporates the use of SSL encryption facilitated by an Extended ValidationSSL Certificate issued by a recognized trusted certificate authority. EasyFilingutilizes security guards, access controls, biometrics, man traps, and othersecurity mechanisms to protect physical access to the datacenter.

EasyFiling’sinformation systems maintain PCI compliance which must be renewed annually.Additionally, our systems are routinely subject to automated vulnerabilitytesting purposely exceeding the requirements of PCI compliance. This practiceallows quicker identification and remediation of risks to the privacy oftaxpayer data. Internal audits are performed continuously throughout the yearto ensure compliance with regulatory standards and EasyFiling’s InformationSecurity Policy Manual.

Data Retention

We will retain yourinformation for up to three tax years as long as your account is active, or asneeded to provide you services. If you wish to cancel your account or requestthat we no longer use your information to provide you services contact usat support@easyfiling.sx. We will retain and useyour information as necessary to comply with our legal obligations, resolvedisputes, and enforce our agreements.

Access to PersonalInformation:

Personal Informationis accessible online through October 20 of the year in which the return isfiled. You may view, delete and/or make changes to your personal information byvisiting your account online at www.easyfiling.sx and selecting "EditAccount Information" [or by emailing our Customer Support at support@easyfiling.sx orby contacting us by telephone or postal mail at the contact information listedbelow. Any return e-filed through easyfiling.sx will be available only in PDFformat (fees may apply). We will respond to your request to access within areasonable timeframe. 

Web Analytics Tracking

This website uses Googleweb analytics service. Google may record mouse clicks, mouse movements andscrolling activity. Google collects information regarding pages visited,actions which are taken, country, device used, operating system, and browserused. Google does not collect personally identifiable information (PII) thatyou do not voluntarily enter in this website. Google does not track yourbrowsing habits across web sites which do not use Google services.

How to Contact Us:

If you have questionsor concerns regarding this policy, you should first contact customer supportat support@easyfiling.sx.

Changes in thisPrivacy Policy

The Privacy Policyapplies to products and services of easyfiling.sx, online. We reserve theright to change this Privacy Policy, and any of the policies described above,at any time. Any changes to our policy will be immediately posted and madeavailable to consumers at our website and these changes will not take effectfor 15 days after their initial posting. We will also email users with thisinformation. If we make any material changes we will notify you by email (sentto the e-mail Other Types of Information We Gather, address specified in youraccount) or by means of a notice on this Site prior to the change becomingeffective. The examples contained within this Privacy Policy are illustrations;they are not intended to be exclusive.

Approved and EffectiveApril 4, 2016